CheapOair was founded in 2005 and offers flights, hotels, as well as rental cars. They guarantee a price match promise which means that they will match the price of a lower ticket within 24 hours. A rewards program allows customers to earn discounts on their flights. They also have a 'Featured Deals' section, which offers discounts of up to 35%.
CheapOair has been awarded many awards including the Gold Stevie Award for Customer Service Excellence and two International Service Excellence Awards. They have also been featured in worldwide publications. They are well-known for their customer-centric approach and customer service. There are many ways customers can reach staff including an email address, telephone number, and dedicated website. Customers can also make use of the online Help Videos, which will answer most common questions. They can also signup for fare notifications to be notified when fares changes.
CheapOair also offers a Credit Card. CheapOair Credit Card allows you to earn points on every dollar you spend for airfare. You can then redeem those points to book your flight or hotel. You can then use those points to pay for your flight or hotel. There will be a fee for vacation packages and hotels. But this fee can sometimes be waived for military members or seniors. They offer a simple interface with a color-coded schedule that will alert users when prices rise. The site also offers a section called "Selfhelp Tools", which allows users manage their billing, scheduling, flight status, as well allowing them to access their credit card information. They also have a "Request Customer Support" form that allows users to request assistance or ask questions.
CheapOair is known for its customer-centric rewards program. Customers can receive $25 off every friend they refer. Double the points earned on a second booking. You can also get discounts up to 55% on hotel rates. You can also get a special rate for travel packages. CheapOair offers travelers access to their "Featured Deals" section. Here they can save up to 35% on hotel rates. A 'Airfare Search' tool allows users to search for 450 airlines simultaneously.
CheapOair's website has a large font with a clear color scheme. It lists flight deals on the front page, and offers users the ability to book flights directly from the website.