A well-written and received client review is one of the best forms of marketing. This kind of feedback is particularly valuable for vendors and service providers. It may be surprising, but consumers are more likely to trust a brand with more online reviews than a company with a bad reputation. To get a leg up on the competition, be sure to implement a solid customer review program and make the most of any feedback you receive.
There are many ways to accomplish this. A push notification, text message or email could be sent in addition to email. You can use the push notification to send a quick message or text message, which will make it easier to prompt reviews. In order to make the most out of client feedback, it is essential to do everything possible to encourage it, reminding your customers, and all the while, if necessary, to ask them for their opinions.
It's important to make collecting reviews as simple as possible. You could create a special email address for reviews. A simple email signature link can be added to your mix to allow you to choose whether to respond to all review-related mails or to only those that contain a review. A review badge can be added to your website.
A push notification is another great way to gather customer feedback. These messages appear as simple alerts in the browser. They are a great way to engage your customers and remind them to leave you a review on the site of their choice. You could also ask customers to leave you reviews on their mobile phones or other devices.
If you are looking for a more comprehensive approach to client feedback, you might consider an online review management tool like Birdeye. With a single account, you can scan listings across dozens of sites. The company also provides a suite automated tools that will help you improve and maintain your online presence. These tools are available to anyone, regardless of whether you're a photographer, entrepreneur or aspirant entrepreneur.
You can also send an email blast to your customers, or a personal email to customers asking them to write a review. These options may be more costly, but they will prove to be more cost-effective in the long term. To find out which one works for you, you can try different templates and email services. MailChimp can automate your email to make sure you're delivering the right message at the right time to the right people. Lastly, you can always send a review request via SMS.
Photographers should get their client reviews on the books as soon possible. A well-constructed and well-received client review can be an asset. And a happy customer will be more than happy give feedback.