The Trustpilot for Business website hosts reviews about businesses around the world. Nearly 1 million reviews are posted every month. Consumers can post reviews for free, while businesses pay for the service. It offers a user-friendly interface to help businesses improve customer service. It also includes a consumer verification tool and guidelines for writing reviews.
Review platform
Trustpilot allows businesses to track customer reviews and share them with their customers. Although this tool is free to users, brands can pay for additional features that will help them grow their business. You can send reviews invitations and manage feedback. There are multiple widgets that allow employees to share customer reviews. It also offers built-in analytics, a/b testing, and Google+ badges, which can help businesses improve their sales and services.
Registering for an account takes only five minutes. Upon successful registration, the system allocates a matching email domain to the business. The account holder can view their business dashboard where the latest reviews are displayed. They will be emailed when new reviews are added, so they can respond quickly.
Integrates Zendesk
Perhaps you're wondering what integrations would work with Zendesk. There are thousands of options. Many of these apps will increase customer support. ClickUp is an app that allows teams to share work. It makes it easy for you to keep track of tickets and quickly resolve them.
Another good option is the AnswerForce/Zendesk integration. It allows you create tickets and record customer chats within Zendesk. This integration makes customer support easy and efficient, and it helps you grow your business. You can get notifications from customers about their queries and quickly respond to them.
Are there consumer verification tools?
Trustpilot has a new tool for customers to verify their identity. The tool is free and only requires a government-issued ID photo and a selfie. Businesses can also choose to remain anonymous. Verified consumers will be recognized with a badge.
Trustpilot also offers a consumer verification tool that helps companies verify their reviews. They can verify whether reviews were paid or genuine reviews. Paid reviews could be posted by one company or from a few businesses within the same industry. These reviews may be fake, poorly written or created by bots. Trustpilot rules also allow for reviews to be reported.
Guidelines for reviewing
These guidelines can help you create Trustpilot reviews. Try to be as detailed as possible in your review. You should describe the key aspects of your experience and what you enjoyed about the product. Avoid harsh words that might offend others and be as positive as you can.
Upload at least one photograph if possible. A photo can give potential customers an initial impression of the establishment which could help them make a decision.
Benefits to businesses
Trustpilot is a great tool to collect feedback from customers. It can help you gain a deeper understanding of your audience and identify areas that can be improved. It can also notify key employees so that they are notified about any reviews. It can help you to build brand pillars. Trustpilot can be integrated into a company's marketing strategy to generate up 44% more revenue, it has been proven.
Trustpilot is completely free for businesses. A potential customer can search on Trustpilot for a company and, if one has high ratings, get in touch directly with that business. Trustpilot presence can have significant SEO benefits. Google and other search engines value inbound links from other sites, and a mention on a third-party site can increase a business's ranking.