Google Customer Reviews are a free service that helps businesses gather and display customer reviews. These reviews are a way for shoppers to make better choices and help businesses stand out in search advertisements.
Google Customer Reviews can be displayed on your site or you can use the Google App, which will automatically insert a customer reviews badge in your store. This badge will let customers know how great your company is.
The process of adding the Google Customer Review badge onto your website is very simple. You will need to add the Customer Review snippetcode code to your store's transactions page in order for it to work. When a customer makes a purchase, the snippet will send the customer to a Google customer reviews survey. After the survey is completed, customers will receive a rating as well as a thank you message. Alternativly, the badge can be displayed in other areas of your site.
The Google Customer Review program does not tie to any product, unlike the Product Ratings. It is similar to Google's Seller ratings system. Star ratings can increase your online credibility and help you make your products more easily visible to the most discerning internet shoppers.
It's up to you to decide whether Google Customer Reviews will boost your sales. Many sellers report that the program has helped increase their traffic. You are more likely to receive repeat business if you have a positive review from a customer. You should pay attention to the reviews that you get. Make sure you respond quickly to their reviews.
You should encourage customers to leave positive reviews, but you must also be cautious when responding to negative reviews. If you're not sure how to handle a complaint, you may want to look to your social media and customer service channels for advice. Google Support is another useful link. This link can be included in your email signature to help spread the word.
No matter the reason, it is important to be grateful for your customers' business. It's not as important to get positive reviews than negative ones. So it's smart to thank your customers for their time. Even a small thank you can go a long way toward converting prospects into loyal customers.
However, it is important to be aware of all aspects of Google Customer Reviews. It is important to be aware that certain policies could lead to the removal of your badge or the termination of the program.
Clear strategy is key to using Google Customer Review. This will allow you to collect and display your own reviews. Once you have set-up your Google Customer Reviews account and applied the code, it will take some days for the programme's data to start being collected. Some merchants have found that it takes up to 60 to 90 days to complete this process.